Archive for May, 2011

Rant: Verizon

Friday, May 13th, 2011

If I buy a new phone before 10am, and pay extra for overnight delivery, don’t email me the next day to tell me order has been received and will be dispatched soon, estimating delivery as next week.

I’d be a little annoyed if you tried that.

Rant: Adobe

Friday, May 13th, 2011

We had a copy of Photoshop CS2 for Windows, and wanted to upgrade to Photoshop CS5 for Mac. Not an incredibly unusual event, I would imagine.

Adobe calls this a “cross-platform upgrade”. There’s a variation on this theme called a platform-switch  – switching platform on the same version with no upgrade; a process that seems to involve faxing promises that you won’t use the previous platform anymore. But no, it’s the cross-platform upgrade I’m after. (more…)